Data Controller

The controller of your personal data is Gestión Digital, with address at Passeig Beatriz, 98, Ático 6º. You can contact us at info@upsebo.com or by phone at +34 975 155169.

Purposes and Legal Basis for Processing

We process your data for the following purposes:

• Managing inquiries and support: To respond to your information requests via contact forms, email, or phone. Legal basis: your consent.
• Provision of services: For the execution of contracts for digital tool consulting services for business management. Legal basis: performance of a contract.
• Commercial communications: To send you information about our services, if you have given your consent. Legal basis: your consent, which you can withdraw at any time.
• Compliance with legal obligations: For billing, accounting, and compliance with tax and commercial regulations. Legal basis: compliance with a legal obligation.

Categories of Data Processed

We may process the following categories of data:

• Identifying data: name, surname, NIF/CIF.
• Contact data: postal address, email, phone number.
• Professional data: company name, position.
• Transaction data: billing and payment information.
• Browsing data: through cookies and similar technologies (see cookie policy).

Recipients of Data

Your data may be disclosed to:

• Service providers acting as data processors (e.g., hosting providers, email marketing platforms, project management tools), always with appropriate contractual safeguards.
• Public Administrations and official bodies, in cases provided for by law.
• We do not routinely make international transfers of data outside the European Economic Area (EEA). If necessary, an adequate level of protection would be guaranteed.

Data Retention

We will retain your data for as long as necessary to fulfill the purposes for which it was collected, including the time needed to address potential claims. Billing data will be retained for the legal period required by tax and commercial regulations.

Your Rights

You have the right to:

• Access: To know what data we have about you.
• Rectification: To correct inaccurate data.
• Erasure ("Right to be Forgotten"): To request the deletion of your data.
• Restriction of processing: To request that we limit the use of your data in certain cases.
• Data portability: To receive your data in a structured format and transmit it to another controller.
• Objection: To object to the processing of your data for direct marketing purposes or for reasons related to your particular situation.
• Withdraw consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, you can send a written request to info@upsebo.com or to our postal address, attaching a copy of your ID or identification document. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

Cookies and Similar Technologies

Our website uses first-party and third-party cookies to analyze traffic, personalize content and ads, and offer social media functions. You can manage your cookie preferences through your browser settings or via the cookie banner that appears on the site. For more details, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Contact for Privacy Matters

For any questions related to the protection of your personal data, you can contact our Data Protection Officer (DPO) at: info@upsebo.com.

Policy Modifications

This policy may be updated to adapt to legislative changes or changes in our practices. The most recent version will always be available on this page. Last updated: November 15, 2023.